/* Auto claims central. All changes are scoped to this page. */
html:has(body[data-page="sinistros"]){scroll-behavior:auto}
body[data-page="sinistros"] main{overflow-wrap:break-word}body[data-page="sinistros"] :where(section[id],article[id]){scroll-margin-top:calc(var(--responsive-header,118px) + 20px)}
.claims-emergency{background:#030861;padding:20px 0 12px;color:#fff}
.claims-emergency-panel{padding:23px 26px 22px;border:1px solid #ffffff30;border-radius:25px;background:radial-gradient(ellipse at 0% 100%,#0085be44,transparent 65%),linear-gradient(125deg,#02297a,#0076b5);background-size:auto;box-shadow:inset 0 1px 0 #ffffff1f,0 10px 25px #03045e26}
.claims-emergency-header{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:18px}
.claims-emergency h2{display:flex;align-items:center;gap:12px;margin:0;color:#fff;font:700 1.08rem/1.4 var(--font-display);letter-spacing:-.02em}
.claims-siren{width:23px;height:23px;flex-shrink:0;color:#ff9499}
.claims-emergency-header p{margin:0;color:#7edaec;font-size:.83rem;font-weight:600;line-height:1.4;text-align:right}
.claims-emergency-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.claims-emergency-grid a{position:relative;display:flex;flex-direction:column;min-width:0;min-height:132px;padding:14px 17px;background:#03045e99;border:1px solid #ffffff21;border-radius:19px;text-decoration:none;color:#fff;box-shadow:inset 0 1px 0 #ffffff05;transition:background .18s,border-color .18s}
.claims-emergency-grid a:hover{background:#021d71;border-color:#60d1e770}
.claims-emergency-grid strong{font:800 2.1rem/1.1 var(--font-display);letter-spacing:-.04em}
.claims-emergency-service{font-size:.9rem;font-weight:700;line-height:1.35;margin-top:6px}
.claims-emergency-grid small{font-size:.86rem;font-weight:600;line-height:1.35;margin-top:4px;color:#69d4e9;max-width:25ch}
.claims-emergency-grid a.claims-emergency-crime{background:linear-gradient(135deg,#963c4c38,#030b63);border-color:#eb5665b3;box-shadow:inset 0 1px 0 #ff9c9c15}
.claims-emergency-crime strong{color:#ffaaa9}
.claims-emergency-grid a.claims-emergency-crime:hover{background:linear-gradient(135deg,#a5405055,#021b70);border-color:#ff8b92}
.claims-emergency-badge{position:absolute;right:12px;top:12px;padding:4px 8px;border-radius:999px;background:#eb4654;color:#fff;font:800 .62rem/1 var(--font-display);text-transform:uppercase;letter-spacing:.02em}
.claims-emergency-guidance{margin:12px 4px 0;color:#84dced;font-size:.86rem;line-height:1.5}
body[data-page="sinistros"] .claims-emergency a:focus-visible{outline:3px solid #7fdbec;outline-offset:4px}
@media(max-width:760px){.claims-emergency-panel{padding:20px;border-radius:22px}.claims-emergency-header{align-items:flex-start;gap:12px}.claims-emergency h2{font-size:1rem;gap:9px}.claims-emergency-header p{max-width:12ch;font-size:.76rem}.claims-emergency-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.claims-emergency-grid a{min-height:142px;padding:14px}.claims-emergency-badge{right:9px;top:10px;font-size:.55rem;padding:4px 6px}}
@media(max-width:400px){.claims-emergency-panel{padding:17px 14px}.claims-emergency-header{flex-direction:column;gap:6px}.claims-emergency-header p{max-width:none;text-align:left;padding-left:32px}.claims-emergency-grid{gap:10px}.claims-emergency-grid a{padding:12px;min-height:146px}.claims-emergency-grid strong{font-size:1.9rem}.claims-emergency-grid small{font-size:.81rem}.claims-emergency-service{font-size:.85rem}}
.claims-hours{font-size:.92rem;line-height:1.55;color:#abe8f3;margin:18px 0}
.claims-quick,.claims-insurer-shortcuts{display:flex;flex-wrap:wrap;gap:10px}.claims-quick{padding-block:24px;border-bottom:1px solid #afe9f4}.claims-quick a,.claims-insurer-shortcuts a{display:inline-flex;align-items:center;min-height:44px;padding:10px 16px;border:1px solid #97e2f0;border-radius:999px;color:var(--navy-900);background:#effafd;font-size:.95rem;text-decoration:none;font-weight:600}.claims-quick a:hover,.claims-insurer-shortcuts a:hover{background:#d0f2f9;border-color:#2ec2df}.claims-paths{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}.claims-path{display:flex;flex-direction:column;padding:28px;border:1px solid #a0e4f1;border-radius:22px;background:linear-gradient(145deg,#fff,#e5f7fc);color:var(--navy-900);text-decoration:none;box-shadow:0 9px 22px #02257709}.claims-path:hover{border-color:#00afd5;box-shadow:0 12px 28px #02257714}.claims-path h3{font:600 1.3rem/1.35 var(--font-display);margin:20px 0 12px}.claims-path p{line-height:1.6;color:var(--slate);margin:0 0 24px}.claims-path-action{display:flex;align-items:center;gap:12px;margin-top:auto;font-weight:600;font-size:.95rem}.claims-path-action svg{width:20px;height:20px;flex-shrink:0}
.claims-note{display:flex;align-items:flex-start;gap:14px;padding:20px 22px;border:1px solid #9ee4f1;border-radius:16px;background:#dbf5fa;margin:30px 0}.claims-note p{margin:0;line-height:1.6;color:#015aa0}.claims-note>svg{width:25px;height:25px;flex-shrink:0;color:#006bad}.claims-bo-layout{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);align-items:start;gap:40px}.claims-bo-layout .claims-note{margin-top:0}.claims-bo-steps{list-style:none;padding:0;margin:0 0 30px;display:grid;gap:23px}.claims-bo-steps li{display:grid;grid-template-columns:38px minmax(0,1fr);gap:17px}.claims-bo-steps li>span{width:38px;height:38px;border:1px solid #90e0ef;border-radius:50%;display:grid;place-items:center;background:#dcf5fa;color:#015a9f;font-weight:700}.claims-bo-steps h3{font:600 1.15rem/1.4 var(--font-display);color:var(--navy-900);margin:2px 0 7px}.claims-bo-steps p{margin:0;color:var(--slate);line-height:1.6}.claims-bo-aside{padding:30px;border-radius:23px;border:1px solid #7bdaec;background:linear-gradient(145deg,#f1fbfd,#d0f2f9)}.claims-bo-aside h3{font:600 clamp(1.45rem,2.4vw,1.95rem)/1.25 var(--font-display);color:var(--navy-900);margin:16px 0 22px}.claims-bo-aside li{margin-bottom:13px;color:#0164a7;line-height:1.6}.claims-bo-aside ul{padding-left:20px}.claims-bo-aside p{color:#0164a7;line-height:1.6}.claims-aside-footer{padding-top:20px;margin-top:22px;border-top:1px solid #84dced;font-weight:600;line-height:1.6;color:#015ea3}.claims-button-row{display:flex;flex-wrap:wrap;gap:13px}.claims-button-row .button{max-width:100%;min-width:0;justify-content:space-between}.claims-button-row .button-label{white-space:normal}.claims-small{font-size:.92rem;line-height:1.6;color:#0081bc;margin:18px 0 0}.claims-exceptions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:32px}.claims-exceptions details{border:1px solid #9ee4f1;border-radius:15px;padding:20px;background:#fbfdff}.claims-exceptions summary{cursor:pointer;color:var(--navy-900);font-weight:600;line-height:1.5;min-height:28px}.claims-exceptions p{color:var(--slate);line-height:1.6}.claims-exceptions a:not(.button){color:#006bad;text-decoration:underline;text-underline-offset:4px}.claims-exceptions .button{margin-top:8px}
.claims-access{background:#dbf5fa}.claims-access-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:48px;align-items:center}.claims-access .section-head{display:block;margin-bottom:24px}.claims-access .section-head>p{margin-top:24px;max-width:46ch}.claims-access-privacy{display:flex;gap:14px;align-items:flex-start;line-height:1.6;color:#0066a9}.claims-access-privacy svg{width:25px;height:25px;flex-shrink:0}.claims-access-card{padding:32px;border-radius:23px;background:#fff;border:1px solid #95e1f0;box-shadow:0 12px 28px #022c7d0a}.claims-access-card h3{font:600 1.35rem/1.3 var(--font-display);color:var(--navy-900);margin:0 0 18px}.claims-access-card ol{padding-left:23px;color:var(--slate);line-height:1.6;margin:0 0 24px}.claims-access-card li{margin-bottom:12px}
.claims-insurer-shortcuts{margin-bottom:30px}.claims-insurer-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:23px}.claims-insurer{display:flex;flex-direction:column;min-width:0;border:1px solid #9ee4f1;border-radius:21px;padding:26px;background:#fff;box-shadow:0 8px 24px #022c7c08}.claims-insurer-brand{min-height:108px}.claims-insurer-brand img{display:block;object-fit:contain;object-position:left center;max-width:100%;height:60px;width:150px}.claims-insurer h3{font:600 1.1rem/1.4 var(--font-display);color:var(--navy-900);margin:14px 0 0}.claims-channel-label{font-size:.98rem;color:#014690;font-weight:600;margin:20px 0 8px;line-height:1.6}.claims-insurer>p:not(.claims-channel-label){font-size:.92rem;line-height:1.6;color:var(--slate)}.claims-phone-list{display:grid;gap:12px;margin:12px 0 23px}.claims-call{display:inline-flex;gap:10px;align-items:center;min-height:44px;padding:10px 13px;border:1px solid #66d3e8;border-radius:10px;background:#dbf5fa;color:#014993;font-size:.95rem;font-weight:600;text-decoration:none}.claims-call svg{width:20px;height:20px;flex-shrink:0}.claims-call:hover{background:#c5eff7}.claims-insurer-links{margin-top:auto;padding-top:18px;border-top:1px solid #b3eaf4;display:grid;gap:12px}.claims-insurer-links a{display:flex;justify-content:space-between;align-items:center;gap:12px;color:#006cad;font-size:.92rem;line-height:1.5;min-height:34px}.claims-insurer-links svg{width:18px;height:18px;flex-shrink:0}
.claims-dime{background:#e7f8fc}.claims-dime-card{display:grid;grid-template-columns:150px minmax(0,1fr);gap:35px;align-items:center;background:#fff;border:1px solid #99e3f0;padding:40px;border-radius:27px;box-shadow:0 12px 30px #0236840a}.claims-dime-card>img{width:150px;height:150px;object-fit:cover;border-radius:35px;background:#d0f2f9}.claims-dime-card h2{font:600 clamp(1.8rem,3.2vw,2.7rem)/1.2 var(--font-display);color:var(--navy-900);margin:12px 0 18px}.claims-dime-card p{line-height:1.6;color:var(--slate);max-width:65ch}.claims-dime-card .claims-button-row{margin-top:24px}.claims-followup-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:30px}.claims-followup-grid>div{padding-top:23px;border-top:1px solid #8edfef}.claims-followup-grid h3{font:600 1.2rem/1.35 var(--font-display);color:var(--navy-900);margin:0 0 14px}.claims-followup-grid p{color:var(--slate);line-height:1.6;margin:0}
body[data-page="sinistros"] .claims-whatsapp{color:#fff;border:1px solid #106437;background:linear-gradient(145deg,#17834a,#106437);box-shadow:0 3px 0 #0b4d2b,0 7px 13px #0b4d2b26,inset 0 1px 0 #ffffff26;min-height:52px;height:auto;padding-block:15px}body[data-page="sinistros"] .claims-whatsapp .button-label{color:#fff;white-space:normal}body[data-page="sinistros"] .claims-whatsapp .button-icon{color:#fff;background:#ffffff12}body[data-page="sinistros"] .claims-whatsapp:hover{background:linear-gradient(145deg,#198c50,#126e3d)}body[data-page="sinistros"] .claims-whatsapp:active{box-shadow:0 1px 0 #0b4d2b,0 3px 7px #0b4d2b20;transform:translateY(2px)}body[data-page="sinistros"] .claims-primary{min-height:52px;height:auto;border:1px solid #015da2;background:#014a94;color:#fff;padding-block:15px}body[data-page="sinistros"] .claims-primary .button-label{color:#fff}body[data-page="sinistros"] .claims-primary .button-icon{color:#fff;background:#ffffff16}body[data-page="sinistros"] .claims-primary:hover{background:#023483}body[data-page="sinistros"] :where(a,summary):focus-visible{outline:3px solid #0096c7;outline-offset:4px}
@media(max-width:1100px){.claims-insurer-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.claims-access-grid{gap:30px}}
@media(max-width:760px){.claims-paths,.claims-bo-layout,.claims-access-grid,.claims-exceptions,.claims-followup-grid{grid-template-columns:minmax(0,1fr)}.claims-path{padding:24px}.claims-bo-layout{gap:28px}.claims-access-card,.claims-bo-aside{padding:24px}.claims-dime-card{grid-template-columns:88px minmax(0,1fr);gap:20px;padding:25px;align-items:start}.claims-dime-card>img{width:88px;height:88px;border-radius:22px}.claims-quick{gap:8px;padding-block:20px}.claims-quick a{font-size:.9rem;padding-inline:12px}.claims-button-row{display:grid;grid-template-columns:minmax(0,1fr)}.claims-button-row .button{width:100%;min-width:0}.claims-path h3{margin-top:14px}}
@media(max-width:520px){.claims-insurer-grid{grid-template-columns:minmax(0,1fr)}.claims-dime-card{display:block}.claims-dime-card>img{margin-bottom:20px}.claims-insurer{padding:24px}.claims-note{padding:18px;gap:12px}.claims-bo-steps li{grid-template-columns:32px minmax(0,1fr);gap:12px}.claims-bo-steps li>span{width:32px;height:32px}}
@media(prefers-reduced-motion:reduce){body[data-page="sinistros"] .claims-whatsapp:active{transform:none}}

/* Shared partner gradients and logo treatment, with compact contact cards. */
.claims-quick-band{background:#03045E;border-block:1px solid #90e0ef33}
.claims-quick{display:grid;grid-template-columns:repeat(8,minmax(0,1fr));grid-auto-rows:1fr;gap:16px;padding-block:20px;border:0}
.claims-quick a.claims-quick-tile{grid-column:span 2;display:grid;grid-template-columns:34px minmax(0,1fr) 17px;align-items:center;gap:12px;min-width:0;min-height:92px;border-radius:18px;padding:14px;color:#e3f7fb;border:1px solid #c4eef738;background:linear-gradient(135deg,var(--tile-a),var(--tile-b));font-size:1rem;font-weight:600;line-height:1.4;box-shadow:inset 0 1px 0 #ffffff29,0 4px 0 #03045e80,0 14px 24px #03045e29}
.claims-quick a:nth-child(5){grid-column:2/span 2}.claims-quick a:nth-child(6){grid-column:4/span 2}.claims-quick a:nth-child(7){grid-column:6/span 2}
.claims-quick-label{min-width:0;text-align:left;overflow-wrap:normal;word-break:normal}
.claims-quick a.claims-quick-tile:hover{border-color:#c9f0f894;background:linear-gradient(135deg,var(--tile-a),var(--tile-b))}
.claims-quick-icon{display:grid;place-items:center;flex-shrink:0;width:34px;height:34px;border:1px solid #a2e5f244;border-radius:10px;background:#ffffff0d;color:#a8e6f3}
.claims-quick-icon svg{width:21px;height:21px}.claims-quick-arrow{display:flex;justify-content:center;color:#a8e6f3}.claims-quick-arrow svg{width:17px;height:17px}
.claims-directory-head{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);gap:40px;align-items:end;margin-bottom:34px}
.claims-directory-head .eyebrow{color:#59cfe6}.claims-directory-head h2{color:#fff;font:600 clamp(2rem,4.5vw,4rem)/1.08 var(--font-display);letter-spacing:-.035em;margin:14px 0 0}
.claims-directory-head>p{color:#9fe4f1;font-size:1.05rem;line-height:1.65;margin:0;max-width:48ch}
.claims-directory .claims-insurer-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;align-items:start}
.claims-directory .claims-insurer{display:block;padding:0;overflow:hidden;border:1px solid #c4eef738;border-radius:18px;background:linear-gradient(135deg,var(--tile-a),var(--tile-b));box-shadow:inset 0 1px 0 #ffffff29,0 15px 32px #03045e29;color:#e3f7fb}
.claims-directory .claims-insurer:hover{border-color:#c9f0f880}
.claims-insurer-plaque.partner-tile{grid-column:auto;min-height:100px;padding:18px 22px 12px;border:0;border-radius:0;background:transparent;box-shadow:none;transform:none;opacity:1}
.claims-insurer-plaque .partner-logo{width:170px;max-width:100%;height:65px}
.claims-insurer-info{padding:4px 21px 17px;text-align:center;min-height:80px}
.claims-directory .claims-insurer h3{color:#fff;margin:0;font:600 1.08rem/1.35 var(--font-display)}
.claims-insurer-kind{margin:6px 0 0;color:#ade8f4;font-size:.85rem;line-height:1.45}
.claims-contact-details{border-top:1px solid #c4eef729}
.claims-contact-details summary{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:52px;padding:13px 18px;cursor:pointer;font-size:.9rem;line-height:1.4;font-weight:600;list-style:none;background:#03045e26;color:#e0f6fb}
.claims-contact-details summary::-webkit-details-marker{display:none}.claims-contact-details summary svg{width:19px;height:19px;flex-shrink:0;transform:rotate(90deg)}
.claims-contact-details[open] summary{background:#03045e4d}.claims-contact-details[open] summary svg{transform:rotate(-90deg)}
.claims-contact-body{padding:4px 18px 20px}
.claims-directory .claims-phone-list{margin:14px 0;gap:9px}
.claims-directory .claims-call{display:flex;justify-content:space-between;align-items:center;min-height:65px;padding:11px 12px;border:1px solid #b7ebf547;border-radius:11px;background:#03045e66;color:#ecf9fd}
.claims-directory .claims-call:hover{background:#03045e99}.claims-call small{display:block;font-size:.78rem;font-weight:400;line-height:1.4;color:#ade8f4}.claims-call strong{display:block;margin-top:4px;font-size:1.04rem;letter-spacing:.01em}
.claims-directory .claims-channel-note{color:#b7ebf5;font-size:.86rem;line-height:1.6;margin:16px 0}
.claims-directory .claims-insurer-links{border-color:#c4eef729;padding-top:14px;gap:8px}
.claims-directory .claims-insurer-links a{color:#cbf0f8;font-size:.86rem;text-underline-offset:4px}
.claims-directory .claims-note{background:#ffffff09;border-color:#b7ebf533}
.claims-directory .claims-note p{color:#9fe4f1}.claims-directory .claims-note strong{color:#fff}.claims-directory .claims-note>svg{color:#59cfe6}
.claims-directory .claims-small{color:#66d3e8;max-width:90ch}
body[data-page="sinistros"] :where(.claims-quick-band,.claims-directory) :where(a,summary):focus-visible{outline:3px solid #7fdbec;outline-offset:-4px}
@media(max-width:1180px){.claims-directory .claims-insurer-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:1099px){.claims-quick{grid-template-columns:repeat(6,minmax(0,1fr));gap:14px}.claims-quick a:nth-child(5),.claims-quick a:nth-child(6){grid-column:span 2}.claims-quick a:nth-child(7){grid-column:3/span 2}.claims-quick a.claims-quick-tile{padding:13px;gap:10px;font-size:.95rem}}
@media(max-width:900px){.claims-directory-head{grid-template-columns:1fr;gap:20px}.claims-directory-head>p{max-width:65ch}}
@media(max-width:760px){.claims-directory .claims-insurer-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.claims-quick{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;padding-block:18px}.claims-quick a.claims-quick-tile{position:relative;grid-template-columns:minmax(0,1fr);justify-items:center;align-content:center;min-height:118px;font-size:.95rem;padding:12px;gap:8px}.claims-quick a:nth-child(7){grid-column:2/span 2}.claims-quick-label{display:flex;align-items:center;justify-content:center;min-height:2.8em;width:100%;text-align:center;text-wrap:balance}.claims-quick-arrow{position:absolute;right:10px;top:12px}.claims-quick-arrow svg{width:14px;height:14px}.claims-insurer-info{padding-inline:14px}.claims-contact-details summary{padding-inline:14px}}
@media(max-width:520px){.claims-directory .claims-insurer-grid{grid-template-columns:minmax(0,1fr);gap:14px}.claims-insurer-plaque.partner-tile{min-height:95px}.claims-insurer-info{min-height:72px}.claims-quick-icon{width:29px;height:29px}.claims-directory-head{margin-bottom:26px}}

/* Mantém o e-mail legível em celulares estreitos. */
#documentos .claims-note>div{min-width:0}#documentos .claims-note a[href^="mailto:"]{overflow-wrap:anywhere}





/* Orientações de contato em duas etapas. */
.claims-close>.page-shell{grid-template-columns:minmax(0,1fr) minmax(0,1.15fr);align-items:start}.claims-close>.page-shell>div{min-width:0}.claims-close .claims-button-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:0}.claims-close .claims-button-row .button{min-width:0;width:100%}.claims-close .claims-button-row .button-label{white-space:normal}
.claims-contact-order{display:grid;gap:16px;list-style:none;counter-reset:contact-step;padding:0;margin:24px 0 0;font-size:1rem;line-height:1.6}.claims-contact-order>li{display:grid;grid-template-columns:32px minmax(0,1fr);gap:14px;counter-increment:contact-step;padding:20px;border:1px solid #ffffff26;border-radius:16px;background:#ffffff07}.claims-contact-order>li::before{content:counter(contact-step);display:grid;place-items:center;width:32px;height:32px;border-radius:50%;background:#ffffff12;color:#b0e9f4;font-weight:700}.claims-contact-copy>strong{display:block;color:#fff;font-size:1.05rem;line-height:1.4}.claims-close .claims-contact-copy p{margin:7px 0 0;line-height:1.6}.claims-close .claims-contact-copy .claims-contact-hours{font-size:.92rem;color:#92e0ef}.claims-contact-order a{color:#fff;text-decoration:underline;text-underline-offset:3px}.claims-contact-order .claims-official-number{display:inline-block;margin-top:7px;font-size:1.4rem;font-weight:700;line-height:1.3;text-decoration:none}.claims-close .claims-contact-email{margin-top:22px;font-size:.95rem;line-height:1.6}.claims-contact-email span,.claims-contact-email a{display:block}.claims-contact-email span{color:#92e0ef}.claims-contact-email a{color:#fff;overflow-wrap:anywhere}
@media(max-width:900px){.claims-close>.page-shell{grid-template-columns:minmax(0,1fr);gap:28px}}@media(max-width:520px){.claims-close .claims-button-row{grid-template-columns:minmax(0,1fr)}.claims-contact-order>li{padding:17px;gap:12px;grid-template-columns:28px minmax(0,1fr)}.claims-contact-order>li::before{width:28px;height:28px}.claims-contact-order .claims-official-number{font-size:1.3rem}}